|Mikono.com - Branding resource by Mikono.|
My First Year In Cyber Space
My first year as a Cyberpreneur was a steeplearning-curve. I was an academic beforestarting an online business, so I had a lot to learn.But even if you were in offline-business before goingonline, you may still have to learn some new skills-online business is a whole new ball-game. Here aresome of the things I learnt in my first year in CyberSpace:
(1) Be careful who you register your domain with.Some domain name registrars make it very difficult tochange your web host.
I registered my first two domains with a registrarthat caused me more headaches than I care to thinkabout.
When I needed to transfer one of my domain names to anew web host, my original email address had changed. Iwas no longer able to send them an email from thataddress and so I couldn't authenticate my request fordomain transfer.
So I tried to update my personal record with my newemail address. I got a message saying that I couldonly change my email address by sending an email frommy original email address (which no longer existed).
This bureaucratic nightmare went on for 4 weeks. Toadd to my frustration, I was communicating with amachine, not a human being. By the end of that time Ihad no less than 35 computer-generated emails tellingme that my domain could not be transferred.
Finally, I sent my request for domain transfer in a5-page fax, including photocopy of my passport. Theythen sent me an email saying my request for domaintransfer could not be processed because my request wasnot on company letterhead.
So I designed a letterhead and re-submitted the 5-pagefax. Finally, 6 weeks after my first request, my domain wastransferred.
To avoid this kind of experience I recommend you useregister.com: http://www.register.com
Using their online Domain Manager, it took me lessthan two minutes to transfer my domain!
(2) A slow-loading index page is still one of themain reasons that online businesses lose customers.
Surveys show that the average surfer will wait no morethan 8 seconds for a web page to load before movingonto another website. So 'load-time' is a vitalconsideration when you choose a web host.
Below is a website that allows you to check the load-timeof a web host:http://www.hostpulse.com/app/networktools/ping.asp
(3) Once you've designed your home page and uploadedit to your server space, check to see what it lookslike to other people. What you're seeing may not bewhat other people are seeing.
Then one day I checked my home page at Anybrowser.com.I was horrified to see that my home page was invisibleexcept for my company logo and the navigation bar. Fortwo weeks it had been virtually blank to mostvisitors! So take a minute and look at your websitethrough your visitors' browser:http://www.anybrowser.com/siteviewer.html
(4) If a customer asks you for a refund, give it tothem immediately, even if you think it's unjustified.You'll be out of pocket by a few dollars, but yourname and your integrity will be intact. Your good nameis perhaps your most precious commodity on theInternet. Remember these words from Shakespeare:
"Who steals my purse steals trash;
'tis something, nothing;
'Twas mine, 'tis his, and has been slave to thousands;
But he that filches from me my good name
Robs me of that which not enriches him,
And makes me poor indeed."
(Othello, Act III. Scene III.)
(5) Reply to emails quickly. Nothing impresses memore on the Internet than a rapid response to abusiness enquiry. Try and respond within 2 hours, orat least within 24 hours.
(6) Never reply angrily to abusive emails or flames.People who send flames want you to reply, but there isnothing to be gained by replying. An abusive email canbe very disturbing, but the best thing to do is ignoreit. Better still delete it - that way you remove itfrom your life and you remove the temptation to reply.
(7) Lastly, never give up. Most successes are due tosheer persistence:
"Nothing in the world can take the place of
persistence. Talent will not; nothing is more common
than unsuccessful men of talent. Genius will not; the
world is full of educated derelicts. Persistence and
determination alone are omnipotent. The slogan, 'press
on' has solved, and always will solve, the problems of
the human race." (Calvin Coolidge)
Branding Services - Brand Identity Guru
Branding Services is a tactic that marketing executives and managers should not only understand, but also employ. Branding services helps your company clearly position your company over your competition by branding your product/service in the minds of your target markets. This helps build brand identity, brand image and overall brand equity.
Positioning and Branding - Brand Identity Guru
Where is your brand positioned in the marketplace? How is it perceived, both positively and negatively? Can you identify your brand's core strength's and equities? What are the barriers or threats standing in the way? A brand strategy company will provide you with an objective assessment of your brand.
Branding has been defined, explained and examined extensively. There are books, articles, publications, seminars, and groups all dedicated to exploring the meaning and use of brand today.
Measuring Return On Investment
...or Is My Brand Working?
Value-pricing Strategy: Were not The Cheapest but...
In this highly competitive online marketplace, it can be difficult to persuade customers to buy from you when you offer a similar product to your opposition but with a higher price tag. And trying to beat competitors on price alone is a cut-throat business, very risky and not recommended. It attracts bargain hunters ready to defect to competitors for a better deal.
How A Crazy Branding Stunt Can Bring Results For Years
As a beginner, you would be forgiven for thinking that marketing is simply advertising your product or service, how wrong you are.
Id Buy That: Getting A Brand Mindset
Feel that? The crisp tingle in the air? It's fall. Fall ushers in the promise of eating, seeing, and getting. It's my favorite time of year. By now, kids are settled into school, sweaters set free from mothballs, and it's an amazing time to... BUY.
Shattering the Branding Myths
If you've been online long, you're sure to have seen many "gurus" give their ideas about branding. However, much of what you read simply isn't true. Over the years, many myths about branding have taken hold in the online world and spread like wildfire. The fact is: They are doing you more harm than good.
Good Logos Make Great Sales Tools
Every day, the average person is exposed to millions of visual stimuli including hundreds of company logos.
Brand to Sell Well
Branding is an application of appropriate marketing techniques in the right proportion to a product. Brand management is to manage the forces in a market suitably to win favors for the product.
Counterfeit Branding - Representing True Globalisation!
From cigarettes to fashion accessories to food products to medicines, more than 50% of the global market are filled with counterfeited products. Do you realise that the Nike t-shirt that you are probably wearing right now may not even exist in the design portfolio of Nike Inc. It may have been produced by a small time designer who sits in the busy lanes of New Delhi in India and charges less than $1 to give you the swoosh in any colour, any form and any design as requested! A true form of 'customisation'.
Wealthiest 10% of Americans Name Top Quality Brands for 8 Products in New Survey
The seventh in a continuing series of twice-yearly surveys by The American Affluence Research Center (AARC) reveals the brands considered to have the highest quality, regardless of price, by the wealthiest 10% of Americans, the 11 million households representing about half of all consumer income and spending, a third of the total US economy, and 70% of the personal wealth of Americans.
Franchisor Policies for Unlicensed or Sold Territories
Franchisors often have issues when they own a brand which has service vehicles; where franchisees wish to operate in non-franchise assigned territories. We had this as a re-occurring issue in our franchise system. We came up with this policy, which is also in our Confidential Operations Manuals. Here is a sample policy for our franchisees:
I Hate My Logo! What You Should Get For Your Money and Why
This is not a how-to design a logo. This is a guide to educate you on how an experienced designer can help you through a project whose outcome you will need to live with for years. Learn how greatly the symbolic significance of your corporate identity can impact your business. To say anyone can design a logo is to say anyone can design a 53 story high rise. Here are some key lessons that will tell you if you're choosing the right architect for your corporate identity!
Branding: All My Exs Live In...
...my senses. I know, you were thinking 'Texas'. Well, if they do live in Texas, then it's a good thing that I live in Virginia (dodged that bullet - swish!). In fact, most of my experiences, good and bad, nestle deep in the base of my subconscious until 'something' wakes them up. It could be the ocean air, a certain perfume, the sound of fireworks or a song, the touch, the feel of cotton, or even the taste of burnt pizza. Yup, all of these sensory experiences can bring any memory rushing back to the front of your mind.
Getting Started in the Mail Order Business. How Much Does It Cost?
Strategic Moves In The Branding Gamble!
The so called 'globalisation' has cluttered the world markets with so many products and services that nearly 90% of the marketing managers in competing companies do pretty much the same to sustain in the market. There is not much difference in the way P&G operates as compared to how Unilever gets its products to the market. Coke and Pepsi's operations nearly reflect each other and all that these two compete is on 'who spends more on advertising this year'! If one disagrees with this argument by saying "we provide better quality products/services", then don't forget that this is precisely where your competitors put their efforts as well. Southwest Airlines, the revolutionary domestic American low-cost no-frill airline, most of the time does exactly what its competitors do. Well, the only difference is that Southwest Airlines serves meals in the airport during waits and not on the plane. This in no way means that Southwest Airlines is performing better than its competitors. If you are doing well what you are supposed to be doing, then that is not differentiation but a prerequisite for competing. Also, doing the same things in a better way is a deserving effort but not a strategy, especially in the long run. If all the competitors in the industry tend to converge into an equable level, of prices/costs, quality, technological sophistication, service quality etc, how, then are you supposed to compete? In this scenario, what most management consultants will advise you is either to offer you clients with more than what your competition offers, for a higher price, for the same price, for a lower price or offer them less value for a lower price. But remember that all these options can give you a short-term edge, but will usually not sustain as you competitors will soon follow the bandwagon!
Simple Risk Reversal Formula Will Send Your Sales Into Space (2 of 2)
Make A Bold Promise Then Back It Up With An Awesome Guarantee
Brand Identity and the CEO
This week I spent a few hours with a highly successful CEO discussing his brand identity questions and concerns. "What do the most successful brand initiatives have in common?" he asked. I shared an observation with him based on many years of having similar conversations and being involved in successful (and not so successful) branding programs.
Light Up Necklaces Help Promote Red Doors Movie at the 2005 Tribeca Film Festival Awards
June 13, 2005 -- Jane Chen (Producer) of the Red Doors Movie stated, "The necklaces have been a huge hit. Several people have offered to buy them. They are great at parties and at screenings - the red glow looks really cool in a dark room. Everybody asks about them when they see them so it's a great entre into talking about the film".
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